Course Description

This qualification reflects the role of individuals who apply specialised knowledge and skills, together with experience in leadership and management, across a range of enterprise and industry contexts.

Individuals at this level use initiative and judgement to plan and implement a range of leadership and management functions, with accountability for personal and team outcomes within broad parameters.

They use cognitive and communication skills to identify, analyse and synthesise information from a variety of sources and transfer their knowledge to others, and creative or conceptual skills to express ideas and perspectives or respond to complex problems.

Course Duration

1.5 Years (78 Weeks)

Mode of Delivery

The mode of delivery for this course is face-to-face.

Delivery Location: Suite 603 Level 6, 2 Meredith Street, BANKSTOWN, NSW 2200

Who Should Undertake This Qualification

This qualification is aimed at targeting overseas students, who are seeking to develop leadership qualities and expertise across a wider range of business functions in a senior management/administrative role.

It is also anticipated that this qualification may be of interest to those overseas students who wish to enter the business or management profession or who are seeking to move to the profession from another sector

This qualification is aimed at students who would like to enhance their skills and knowledge to create further educational and employment opportunities for themselves.

Target Group
  • Senior Administrator
  • Senior Executive
  • General Manager
  • Area Manager etc.
Target Students

This qualification is aimed at targeting overseas students, who are seeking to develop leadership qualities and expertise across a wider range of business functions in a senior management/administrative role.
It is also anticipated that this qualification may be of interest to those overseas students who wish to enter the business or management profession or who are seeking to move to the profession from another sector.

Student Entry Requirements

For entry into this course, students must be of the age of 18 years or over at the time of applying for admission. Entry into this course requires IELTS band score of 6.0 or equivalent in line with Department of Home Affairs regulations. Satisfactory completion of studies in applicant’s home country equivalent to an
Australian Year 12 qualification is required along with completed a Diploma or Advanced Diploma from the BSB Training Package (current or superseded equivalent versions) or having two years equivalent full-time relevant workplace experience in an operational or leadership role in an enterprise for entry into
this course.
Mature age students will also be considered without the minimum education requirements but with relevant work experience within chosen area of study and a demonstrated capacity to meet course requirements. Please note that the minimum English Language Level requirements apply to all students.

Technology Literacy Requirements:

To successfully undertake BSB60420 Advanced Diploma of Leadership and Management course, the student should have:
● Ability to produce and present high-level word processed documents/reports of several pages;
● Ability to obtain, interpret, evaluate, and present information from a variety of sources (reading or the internet or via other assistive technology);
● Ability to analyse, research and provide statistical data based on specific business trends;
● Ability to work with a diverse workforce.

Language, Literacy and Numeracy

The students will also be required to undertake an LLN test to identify if they will require additional learning support and if the identified level of additional support is within Hallmark Institute capabilities to deliver. Based on the group of students that this course is designed for all are expected to have high- level of LLN capabilities.

Learner Support

On the basis of the individual’s LLN test outcomes, the School will arrange appropriate learner support in the following areas:

  • Language
  • Literacy
  • Numeracy

Prospective students who require additional support services to those offered by Hallmark Institute, will need to verify that these support options are available before enrolment by calling the office on +61 2 9066 6903.

Please note that the support services offered above form part of the reasonable adjustments options offered by Hallmark Institute. If a student needs access to the support services listed above, no additional fees apply.

Support from Trainers and Assessors

Each enrolled student will have access to trainer and assessor support. Trainers and assessors can be contacted by telephone and email during business hours. There is no additional cost to chat with a trainer or assessor. All of our trainers and assessors are passionate industry experts who are available to guide you through your learning experience.

Student Support Services Department

Hallmark Institute has a dedicated Student Support Services Department which provides administrative support to enrolled students (e.g. how to log into the online learning system, etc.).

Student Welfare

Where the student is experiencing any personal difficulties s/he should be referred to the Principal who will arrange appropriate support for the student in need. If the student’s needs exceed the Institute’s support capacity, it will refer the student to an appropriate external agency.

Unit of Competency

Upon successful completion of this unit, students are expected to have learnt:

  •  How to lead the process for addressing at least one complex workplace issue up to the point of implementation.
  • How to identify task objectives and risks involved with pursuing identified problem
  • How to research legislative frameworks and applicable frameworks for identified problem
  • How to calculate resources required for solution development process
  • How to facilitate others in idea generation for possible solutions
  • How to present proposed solution to key stakeholders
  • How to use feedback to revise solution to achieve stakeholder approval
  • How to seek necessary approvals for the implementation of the solution. 

Upon successful completion of this unit, students are expected to have learnt:

  • How to develop and implement at least one business plan.
  • How to analyse and research business vision, mission, values, objectives, goals,
    competitors, financial targets, management arrangements and marketing approaches.

  • How to write a business plan, including:

    • description of the business
    • products and services
    • financial, physical and human resource requirements
    • regulatory requirements
    • marketing strategy
    • financial indicators
    • productivity and performance targets for key result areas
  • How to monitor and respond to business performance including evaluation of
    performance against key results indicators.

  • How to consult, communicate with and report to relevant stakeholders and provide analysis of the strengths and weaknesses of a business plan.

Upon successful completion of this unit, students are expected to have learnt:

  • How to develop and implement a change management plan to lead and manage
    organisational change.
  • How to develop the skills and knowledge required to research diversity and its
    importance to organisational activity and to draft, plan and implement diversity policy
    based on recommendations for improvement.
  • How to analyse information about diversity from a range of internal and external sources to identify existing practices, potential benefits of diversity and the fit with business objectives.
  • How to consult with relevant stakeholders during development, implementation and
    review of the diversity policy and procedures.
  • How to develop strategies to communicate or educate the changes and embed them.
  • How to review and evaluate the change management project plan and modify as
    needed to achieve objectives.
  • How to obtain approvals and agree reporting protocols with relevant managers and
    implement the plan including addressing barriers to change.

Upon successful completion of this unit, students are expected to have learnt:

  • How to develop and maintain information processing systems to support decision making; and to optimise the use of knowledge and learning throughout the
    organisation.
  • How to obtain information relevant to business issues, analyse information and
    knowledge, take decisions on business issues identified and disseminate information
    to the organisation.
  • How to source and analyse information for business decisions.
  • How to contribute information and the outcomes of analysis to decision making and
    design, test and adjust information systems to meet needs and objectives.
  • How to seek advice from appropriate experts
  • How to monitor and evaluate the implementation of strategic plan and make
    refinements
  • How to review effectiveness of planning processes and identify opportunities for
    improvement.
  • How to analyse organisation’s internal and external environment to formulate strategic
    plans.

Upon successful completion of this unit, students are expected to have learnt:

  • How to determine strategic change requirements and opportunities; and to
    develop, implement and evaluate change management strategies.
  • How to analyse and interpret information about the organisation’s internal and external
    environment and consult with stakeholders to identify requirements and opportunities for changes that support organisational objectives.
  • How to prioritise opportunities for changes with input from managers and develop a
    change management project plan for the priority changes incorporating resource
    requirements, risk management and timelines.
  • How to develop strategies to communicate or educate the changes and embed them.
  • How to obtain approvals and agree reporting protocols with relevant managers and
    implement the plan including addressing barriers to change.
  • How to review and evaluate the change management project plan and modify as
    needed to achieve objectives.
  • How to contribute information and the outcomes of analysis to decision making
  • How to design, test and adjust information systems to meet needs and objectives.

Upon successful completion of this unit, students are expected to have learnt:

  • How to review and develop and distribute recommendations relating to the digital
    strategy of an organisation or work area.
  • How to develop a review plan including, preparation of a review methodology
    and how to prepare and submit final report for approval and implementation.

Upon successful completion of this unit, students are expected to have learnt:

  • How to establish, monitor and evaluate corporate social responsibility for two areas
    or opportunities.
  • How to consult and communicate with relevant stakeholders to develop CSR
    objectives and policy that align to organisational goals
  • negotiate with stakeholders to integrate corporate social responsibility practices into
    policies and procedures.

Upon successful completion of this unit, students are expected to have learnt:

  • How to manage and promote innovation and continuous improvement for an organisation or work area on at least one occasion.
  • How to identify opportunities for improvement.
  • How to consult with stakeholders.
  • How to promote the value of creativity, innovation and sustainability and recognising
    successes.
  • How to support testing and trialling of new ideas
  • How to undertake risk management and cost-benefit analysis for options.
  • How to plan for and implement improvements using organisation’s processes for approvals, project management and change management.
  • How to facilitate contributions to and communications about continuous
    improvement and innovation.
  • How to capture insights, experiences and ideas for improvements and incorporate them into the organisation’s knowledge management systems and future planning.

Upon successful completion of this unit, students are expected to have learnt:

  • How to influence, support and provide resources for at least two individuals
  • How to influence, support and provide resources for at least one team.
  • How to communicate the organisation’s objectives, values and standards to a range
    of stakeholders using appropriate media and language
  • How to assign accountabilities to teams according to competencies and operational
    plans
  • How to resource teams according to work objectives
  • How to demonstrate ethical conduct and professional competence and continuing
    professional development
  • How to encourage others to adopt business ethics and build their commitment to the
    organisation.

Upon successful completion of this unit, students are expected to have learnt:

  • How to manage finances for at least one organisation or work area.
  • How to review previous financial statements
  • How to prepare, implement and revise a budget
  • How to contribute to financial bids and estimates communicate with other people, including, reporting on financial activity and making recommendations, ensuring managers and supervisors understand key elements of relevant budgets.
  • How to analyse effectiveness of existing financial management approaches, including,
    reviewing financial management software, managing risks of misappropriation of
    funds, ensuring systems are in place to record all transactions, maintaining audit trail
    and complying with due diligence.